Löft
Signe@loeft.dk
42344749
Parkvej 1, 8920 Rds Nv.
CVR: 36168730

Payment and Order
All prices are incl. 25% Vat. If you come from a country outside EU the Vat will be refunded according to Danish law.
Löft accept credit and debit cards of commen use. Löft will not store your credit card informations.
After you have made the payment, you will receive an order confirmation in Danish or English. When your sling has been shipped you will receive a mail, and the order is complete.

Delivery time
We ship you order 1-3days after you have made your order.
Shipping time depends on which country you come from, normally it takes 4-7days

Shipping cost
All rates are calculated according to the destination of the items, and no handling charge is added.
For the Danish customers the orders will be sent by DAO/Coolrunner. When you make a purchase you will be asked to select a pick up store.
For International customers we ship by PostNord directly to the customers address.

Return and Exchange Policy
We  hope and think that you will love your new Löft Ring sling, but if you don’t you are welcome to return it within 14 days(from the day you receive your sling). Please return the sling unused and unwashed in the original package. Please notify us before returning a sling.
You will be paying for your own shipping costs for returning your item. It is your responsibility that the package arrive safe to our office, so please consider using a trackable shipping service or purchasing shipping insurance. We are unable to refund an order before it has arrived with us, or if it is soiled or damaged.
Shipping costs are non-refundable, we can only refund the price of the sling.

Return Address:
Löft
Parkvej 1
8920 Rds. Nv
Denmark
This policy cover only items purchased directly from Löft, and proof of purchase will be required when processing returns.

Guarantee and claims
A Löft ring sling is handwoven under very primitive conditions. The fabric has weaver knots, pulls and irregularities. This is the beauty of a handwoven fabric and it makes every Löft sling unique and perfectly imperfect. If your sling has any other irregularities, please notify us when you receive the sling and we will find a solution.
Löft provides a 24month guarantee. The guarantee does not cover pulls or broken threads.
If you have any claims please write to signe@loeft.dk. If the claim is approved, we will ask you to return the sling. we will cover your shipping cost and you will get a refund.

Return address:

Löft
Parkvej 1
8920 Rds.
Denmark
This policy cover only items purchased directly from Löft, and proof of purchase will be required when processing returns.

Safety/use of sling
Your child should be placed correct when you use the sling. The person carrying the baby is responsible for the baby at all times, Löft cannot be hold responsible for any babywearing accidents. Make sure that the hips, neck and back of the child are supported correctly and most important; make sure your child’s airway remains free at all times while babywearing. The sling should be washed before use unless it is written in the product description that the weavers have washed it.  Always wash according to the instructions on the carelabel. Do never dry a sling in direct sun.

Privacy Policy                                                                                                                                                                                                                    We spend more and more time on the internet, and every time we leave a lot of data. It is important that this data is projected. In this text we will explain which and why some data are saved.
The Danish accounting law requires that the customers contact informations should be saved for 5 years. This include; name, address, E-mail and phone. We don’t use this data or give it to a third part, we only store it.
Löft use Google analytics cookies on the website. This data is saved for 14months. We use this data to provide the best customer experience and make our website easier for you to use. Let us give some examples- Google analytics has informed us that 80-90% of our users enter the site from their phone, instead of tablets or computers. Therefor the website is set up to be mobile-friendly with simple navigation, small images and no Flash animation. We also know from Google analytics that most users come from other countries than Denmark, so our text is written in English instead of Danish.
Löft use only professional payment gateways with high credibility as Paypal, Mobilepay and Pensopay, their privacy policy is showed on their websites.

If you have any questions, please feel free to send an e-mail to Signe@Loeft.com, we are always kind and helpful:-)
Love, Signe